Government Customer Experience & Engage...
As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...
June 6, 2024
Organizer:
Carahsoft Location:
Washington, DC
How to Align CX Efforts to Your Agency'...
Customer experience (CX) programs are important, but if they’re not rooted in and aligned with your agency’s mission, they are unfortunately of limited use. Without clear alignment with agency objectives, your CX efforts will not have organizational support and will likely be short-lived. For your CX programs to succeed, you need to understand how to build them to support your agency’s mission. Join us online Monday, June 10...
June 10, 2024
Organizer:
GovLoop Location:
Virtual
You must be logged in to view details.
Membership is Free!
Please enter your email and password:
Please sign in with your email and password:
LinkedIn is experiencing technical difficulties. Please log in via email and password. If you do not remember your password, please click "Forgot Password" to reset.